Customer Service Center
Quincy Street Station
820 SE Quincy
Topeka, KS 66612
For more timely assistance, please call. Emails may not be addressed immediately. Route and schedule questions might be more easily answered by using Google Maps transit directions.
QSS Hours of Operation
Monday thru Friday – 6:00 a.m. to 6:00 p.m.
Saturday – 8:00 a.m. to 6:00 p.m. Note: Customer service windows close at 1:00 p.m. on Saturday.
To receive information by e-mail regarding Topeka Metro News and Updates, please sign up by sending an e-mail to firstname.lastname@example.org
Service comments, compliments, complaints, or requests for a reasonable modification of service necessary to provide equal access for persons with disabilities can be made by calling Topeka Metro Customer Service at (785) 783-7000, by sending an e-mail to email@example.com, or by writing to or visiting Quincy Street Station at 820 SE Quincy, Topeka, KS 66612-1114. Fillable comment forms are available at www.topekametro.org.
Complaints regarding refusal of requests for modification can be made by contacting Operations Supervisor Al Bradley at (785) 730-8651, by sending an e-mail to firstname.lastname@example.org, or by writing or visiting him at Quincy Street Station, 820 SE Quincy, Topeka, KS 66612-1114.
201 N. Kansas Ave.
Topeka, KS 66603
Phone: (785) 233-2011
Fax: (785) 233-3063
Susan Duffy, General Manager – 785-730-8610
Chip Falldine, Chief Financial Officer – 785-730-8612
Denise Ensley, Chief Operations Officer – 785-730-8650
John Cassidy, General Counsel – 785-730-8611
Terri Miller, Director of Human Resources – 785-730-8613
Alan Parrish, Director of Maintenance – 785-730-8690
Patrick Blankenship, Director of Service Planning – 785-730-8614
Keri Renner, Director of Marketing and Communications – 785-730-8616
Karl Fundenberger, Director of Bicycle Operations – 785-730-8615
Leisa Shepherd, Executive Assistant – 785-730-8620