Customer Service Center
Quincy Street Station
820 SE Quincy
Topeka, KS 66612
QSS Hours of Operation
Monday thru Friday – 6:00 a.m. to 6:00 p.m.
Saturday – 8:00 a.m. to 6:00 p.m. Note: Customer service windows close at 1:00 p.m. on Saturday.
To receive information by e-mail regarding Topeka Metro News and Updates, please sign up by sending an e-mail to firstname.lastname@example.org
Service comments, compliments, complaints, or requests for a reasonable modification of service necessary to provide equal access for persons with disabilities can be made by calling Topeka Metro Customer Service at (785) 783-7000, by sending an e-mail to email@example.com, or by writing to or visiting Quincy Street Station at 820 SE Quincy, Topeka, KS 66612-1114. Fillable comment forms are available at www.topekametro.org.
Complaints regarding refusal of requests for modification can be made by contacting Operations Supervisor Al Bradley at (785) 730-8651, by sending an e-mail to firstname.lastname@example.org, or by writing or visiting him at Quincy Street Station, 820 SE Quincy, Topeka, KS 66612-1114.
201 N. Kansas Ave.
Topeka, KS 66603
Phone: (785) 233-2011
Fax: (785) 233-3063
Susan Duffy, General Manager – 785-730-8610
Chip Falldine, Chief Financial Officer – 785-730-8612
Denise Ensley, Chief Operations Officer – 785-730-8650
John Cassidy, General Counsel – 785-730-8611
Terri Miller, Director of Human Resources – 785-730-8613
Alan Parrish, Director of Maintenance – 785-730-8690
Patrick Blankenship, Director of Service Planning – 785-730-8614
Keri Renner, Director of Marketing and Communications – 785-730-8616
Karl Fundenberger, Director of Bicycle Operations – 785-730-8615
Leisa Shepherd, Executive Assistant – 785-730-8620