Fares

Fares

How to Ride

How to Ride

Paratransit Service: The Lift

Accessibility

2021 Topeka Metro Calendar

Board of Directors

Accessibility & ADA

Accessibility & ADA

ACATS Committee

ACATS Committee

Submit a Comment

Submit a Comment

Contact Us

Contact Us

Board of Directors

Board of Directors

Financial Information

Financial Information

Title VI Notice

Title VI Notice

Open Records Requests

Open Records Requests

Planning Department

Planning Department

Charter Service

Charter Service

Other Transit Options

Other Transport Options

Trip Planner

Trip Planner

About Topeka Metro

The Topeka Metropolitan Transit Authority provides bus service within the Topeka city limits and works with other organizations to meet mass transit needs.  The Metro provides fixed route service and paratransit (Lift) service Monday through Saturday during daytime hours.  The Metro currently operates twelve fixed routes and two daily specials. 

 

Topeka Metro Facts

 

  • More than 1.3 million passenger trips in 2019
  • 12 routes
  • 2 special local routes
  • Just under 100 employees
  • Service area: Metropolitan City, plus three miles
  • Service area population: 126,587 (2017)

About the Fleet

 

  • 26 fixed route buses
  • 9 lift-equipped paratransit vehicles
  • Average bus age: 6.8 years

 

Vision, Mission, and Values

Vision


To be known as a transportation solution provider and explore and implement transportation opportunities that enhance the social, economic and environmental well-being of the Greater Topeka community.

 

Mission


To provide safe, reliable, courteous and efficient public transportation service to all residents of the Topeka community.

 

Values

To operate in an ethical manner within the framework of all regulatory and budgetary constraints while always maintaining a focus on our customers.

 
History


The Topeka Metropolitan Transit Authority was created in 1973 by a vote of the city residents. Over the past four decades, Topeka Metro has grown from a small, privately owned bus service into a leader in local transportation. Topeka Metro has been at the forefront of helping residents find options to get to work and to think transit first.

Hours of Operation

QSS Lobby Hours

 

  • Monday through Friday-6:00 a.m. to 6:00 p.m.
  • Saturday-8:00 a.m. to 6:00 p.m.
  • Customer service windows close at 6:00 p.m. on weekdays and 1:00 p.m. on Saturday

 

Bus Operating Hours

 

  • Monday through Friday-5:45 a.m. to 6:40 p.m.
  • Saturday-8:15 a.m. to 6:40 p.m.

 

Holidays

 

New Year's DayNo Service (OFFICES & QSS CLOSED)
Martin Luther King Day*Limited Holiday Service (OFFICES & QSS OPEN)
President's DayRegular Service
Good FridayRegular Service
Memorial DayNo Service (OFFICES & QSS CLOSED)
Independence DayNo Service (OFFICES & QSS CLOSED)
Labor DayNo Service (OFFICES & QSS CLOSED)
Columbus DayRegular Service
Veteran's DayRegular Service

Thanksgiving

Thanksgiving Friday

No Service (OFFICES & QSS CLOSED)

*Limited Holiday Service (OFFICES & QSS OPEN)

Christmas Eve

Christmas Day

Regular Service

No Service (OFFICES & QSS CLOSED)

New Year's Eve

Regular Service

 

 

*Limited Holiday Service: Lift service standing orders do not apply and are cancelled on these days. If you need a ride on these days, you must call in advance to reserve one The fixed route offers hourly service only beginning at usual weekday times.

 

Regular Service: To avoid no-shows on these holidays, Lift service passengers must remember to cancel unneeded standing order rides.

 

Dates of service are subject to change without advance public notice if deemed necessary by Topeka Metro.

 

 

The Lift Service

 

The Lift service provides origin to destination service for persons who are unable to use the fixed route service due to a disability.

 

The hours of operation are the same as the fixed route service.  Qualified passengers must make advanced ride reservations by calling in before 5:00 the day before their trip.


In Case of Inclement Weather


Safety is our number one priority at Topeka Metro, so determining whether or not to suspend service is carefully contemplated. In case of inclement weather that affects our bus routes (ice or snow), Topeka Metro will notify the media, post to topekametro.org and Topeka Metro’s Facebook and/or Twitter pages, and our customer service will have information at (785)783-7000.

 

If we are open for business, no closing information will be posted.  We suggest to leave earlier than usual to make sure you have ample time to get to your bus stop or the bus station.

In case of inclement weather that affects our bus routes (ice or snow), Topeka Metro will notify the media, post to topekametro.org and Topeka Metro’s Facebook and/or Twitter pages, and our customer service will have information at (785)783-7000


Contact Us

(785) 783-7000
info@topekametro.org
Quincy Street Station
820 SE Quincy
Topeka, KS 66612
NOTE: If you have an urgent matter during regular business hours, it is best to call the customer service number listed above. If you need to learn where your bus is, contact customer service for faster service or download the DoubleMap real-time bus tracking app on Apple iTunes or Google Play. You can also access DoubleMap online at http://topekametro.doublemap.com/map

 

Emergency Agency Closures

 

Agencies who have Lift service clients may e-mail emergencyclosings@topekametro.org if their agency closes due to inclement weather or an emergency (ex. no heat or water).  When e-mailing an agency cancellation, please include the date and a list of client names to be cancelled.  Cancellations for Lift service must be made at least 1-hour prior to the passenger’s pick-up window.